Privacy Policy

INFORMATION WE COLLECT FROM YOU

We may collect and process the following data about you:

· To operate and administer your Efx.com.ng account and to provide services that you have requested.

· To carry out your instructions to make and receive payments and undertake transactions using our services, including verifying that you have sufficient funds in your nominated bank account to make such payments.

· To comply with financial services regulations including retention of financial information and transactions

· For financial and identity checks, fraud prevention checks, anti-money laundering and credit checks

· For customer service, including answering questions and responding to feedback and complaints

· To ensure that content on our website is presented in the most effective manner for you and for your computer, andto provide you with information, products or services that you request from us or which we feel may interest you

HOW DO WE PROTECT YOUR INFORMATION?


We are committed to ensuring that your information is secure.

To prevent unauthorized access or disclosure of information we have physical, electronic and managerial procedures in place to keep your information safe.

Once logged into your Efx.com.ng account, all internet communication is secured using Secure Socket Layer (SSL) technology. However, this high level of protection can only be effective if you follow certain security practices yourself.

You must never share your Efx.com.ng account or login details with anyone. If you are concerned that any of your login details have been compromised, you can change them any time once you are logged on but you should always also immediately contact Customer Services and tell us why you think your login details have been compromised.

Please read our Efx.com.ng account Terms of Use for further information on how to keep your Efx.com.ng account safe. Details of how to contact Customer Services are available from the “Contact” section of the website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website.

Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES?

We DO NOT disclose or sell your personal information to third parties.

But when you open a Efx.com.ng account, at intervals of up to every 3 months and at any other time we feel it is necessary to do so to protect our financial interests and prevent money-laundering or fraud, we share certain information about you and your Efx.com.ng account, financial history and transactions as part of our normal business operations with our banks, payment facilitator partners, credit/debit card processing services, identity verification service providers and credit reference to identify and verify users, to limit our exposure to fraud and other criminal activities and to manage our financial risk.


COMMUNICATING WITH YOU
Wemay contact you by email to the primary email address registered with your Efx.com.ng account or by telephone through the contact telephone numbers you have provided when registering for your Efx.com.ng account. You can change your primary email address and/or contact telephone number at any time,

You may also receive system-generated transactional emails such as confirmation of uploads, notification of receipt of payments, notification of password changes etc. which are necessary for the proper operation and administration of your account

.
ONLINE PRIVACY POLICY

This online privacy policy applies only to information collected through our website and not to information collected offline.

LINKS TO OTHER WEBSITE


Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our website also includes social media features, such as the Facebook “Like” button and widgets, such as the “share this” button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

CHANGES TO OUR PRIVACY POLICY

If we decide to modify our privacy policy or add a new policy, we will make this visible to everyone by updating the Privacy Policy modification date below.



emoney