FAQs

How to complete Efx.com.ng account verification

Login to your account and click on the verification link and upload your government issued ID card like driver's license, voter's card, international passport etc. Then wait to verified within 24hrs

What is e-currency?
E-currency means electronic currency and is a means of exchange with which you can make and receive payments online.

How safe is e-currencies and what can I do with them?
No one can guarantee the safety of e-currencies, they can disappear anytime. Just buy/keep as much as you need only. E-currencies are used online as means of exchange for goods and services over the internet. Before you can use e-currency, the merchant/beneficiary must accept it. E-currencies are mostly used for Forex, Gambling/games, Investments, ad bookings, hosting/Domain names, etc.

I don't have an e-currency account. How can I get one?
There are so many e-currencies. To get an account with any, check our Homepage and click on the logo of the e-currency to get an account. Most of them are free.

What is bitcoin?

Bitcoin is a digital currency. You can use Bitcoin to send money to anyone via the Internet with no middleman.

How to start using Bitcoin?

Before you will be able to buy or sell your Bitcoins you will need to create a Bitcoin wallet.

Blockchain.info is the most widely used Bitcoin wallet today, it allows you to send and receive Bitcoins through your wallet from your browser or mobile phone. You can create a bitcoin wallet at https://blockchain.info/wallet

How long does it take for my account to be funded?
We credit instantly as we receive your payment confirmation, we will communicate to you if there is any unlikely reasonfor delay exceeding 24hrs.

If I want to convert my e-currency to cash, how long will it take for me to get paid in Naira?

We'll buy it from you and pay naira instantly into your registered bank account with Efx.com.ng

What's your working/support hours?
Business Day shall be Monday to Friday, 0900hrs to 1800hrs, excluding bank and public holidays in Nigeria. Please do not call outside this time. Our WhatsApp and social media chat is available anytime 24/7.

My question is not answered here. What should I do?
Contact us with your question through our customer care.

How To Buy And Sell

Step 1: Register and then Login with your Email and Password.

Step 2: Chose your prefer e-currency and type the quantity you want to buy

Step 3: Click on the currency you are paying with, a new page will open, then

Step 4: Choose your payment method, and fill in your e-currency information below the box.

Step 5: Click SEND. The system will then issue you a transaction code which you will use

When making payment.

Step 6: Make payment into any of our account, reference the transaction code generated when making payments to us either by bank deposit or internet bank transfer.

Step 7: We confirm receipt of your payment and fund your e-wallet.



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